Research and Application on Human Resource Management Information System in China First-class Hotels

The electronic human resource management (e-HRM) is adopted in the hotel industry widely nowadays. However, case studies are rare. This study set the Westin Guangzhou as sample, and implemented the research on the Infomationization impact on the human resource management in hotels. The result indicated that, first, the human resource management in the hotel industry had entered the information age; moreover, e-HRM could provide information sharing and decision basis when it comes to the stage of human resource strategy deploying. Unfortunately, e-HRM, due to the character of quantification, had a limitation on satisfying the personality requirement of the human resource management. As a result, the key factors to optimize the implementation of e-HRM in the hotel industry are information technology or information system enhancement and staff training on working habit.