Performance Evaluation Framework for Software Quality Engineering

It seems obvious that no sustainable improvement is possible if there is no measurement method. We can say the same thing about software quality engineering. In this paper, we propose a performance evaluation model to measure software quality engineering, through which it becomes systematic and justifiable to make all underlying quality activities hierarchically aligned to a top-manager's decision on quality engineering strategy. To show that the performance evaluation model works well in a real context, it is applied to our real work: software quality engineering of consumer electronics, in practice.