Insurance in the Industry 4.0 environment: A literature review, synthesis, and research agenda

被引：3

作者：

Srivastava, Ritu ^{[1
]}

Prashar, Anupama ^{[1
]}

Iyer, S. Veena ^{[1
]}

Gotise, Piyush ^{[2
]}

机构：

[1] Management Dev Inst Gurgaon, Mehrauli Rd, Gurgaon 122007, Haryana, India

[2] Symbiosis Int Deemed Univ, Symbiosis Inst Business Management Pune, Pune, Maharashtra, India

来源：

AUSTRALIAN JOURNAL OF MANAGEMENT | 2024年 / 49卷 / 02期

关键词：

Digital transformation; Industry; 4; 0; insurance; BLOCKCHAIN; INTELLIGENCE; INSURABILITY; TECHNOLOGY; STORAGE; FRAUD; CHAIN;

D O I：

10.1177/03128962221132458

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Commodification and thinning margins of insurers have increased competition in the industry. Accessing accurate data and its meaningful analysis is becoming vital. The rise of digital technologies driven by the fourth industrial revolution (Industry 4.0) enables this but also poses new risks to insurers. The literature is evolving, and most reviews have focused on technologies or insurance value chain aspects. This systematic review of research on digital technologies in insurance discusses their benefits, enablers and inhibitors with specific reference to Industry 4.0-driven changes and identifies opportunities and imminent changes in the industry. This article discusses directions for future research. JEL Classification: M150 IT Management

引用

页码：290 / 312

页数：23

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