Learning Context to Adapt Business Processes

Dynamic adaptation is the customization of a business process to make it applicable to a particular situation at any time of its life cycle. Adapting requires experience, and involves knowledge about various, internal and external, aspects of business. Thus, we argue for the application of adaptation rules, considering the context of a particular process instance. Furthermore, we state that a context-based adaptation environment should go beyond, and learn from decisions, as well as continuously identify new unforeseen situations (context definitions). The aim of this paper is to present a computational engine that infers the need to update situations and adaptation rules, suggesting changes to them. An application scenario is presented to discuss the usage of the proposal.