Enhance green purchase intentions The roles of green perceived value, green perceived risk, and green trust

被引:653
|
作者
Chen, Yu-Shan [1 ]
Chang, Ching-Hsun [2 ]
机构
[1] Natl Taipei Univ, Dept Business Adm, New Taipei City, Taiwan
[2] Tamkang Univ, Dept Business Adm, New Taipei City, Taiwan
关键词
Green purchase intention; Green trust; Green perceived value; Green perceived risk; Green marketing; Perception; SATISFACTION; PERFORMANCE; BUSINESS; QUALITY; DETERMINANTS; TECHNOLOGY; COMMITMENT; MANAGEMENT; INNOVATION; COMMERCE;
D O I
10.1108/00251741211216250
中图分类号
F [经济];
学科分类号
02 ;
摘要
Purpose - The purpose of this study is to develop an original framework to explore the influences of green perceived value and green perceived risk on green purchase intentions and to discuss the mediation role of green trust. Design/methodology/approach - This study applies four original concepts - green perceived value, green perceived risk, green trust, and green purchase intentions to develop an integral model to enhance green purchase intentions. In addition, this research employs an empirical study by means of the questionnaire survey method to verify the hypotheses and - to explore its managerial implications. Structural equation modeling (SEM) is applied to verify the research framework. Findings - The empirical results show that green perceived value would positively affect green trust and green purchase intentions, while green perceived risk would negatively influence both of them. Furthermore, this study demonstrates that the relationships between green purchase intentions and their two antecedents green perceived value and green perceived risk - are partially mediated by green trust. Hence, investing resources to increase green perceived value and to decrease green perceived risk is helpful to enhance green trust and green purchase intentions. Originality/value - This study summarizes the literature on green marketing and relationship marketing into a new managerial framework of green purchase intentions. It utilizes four novel constructs - green perceived value, green perceived risk, green trust, and green purchase intentions - to develop an original research framework to enhance green purchase intentions. Although past research has highlighted the relevant issues about purchase intentions, none explores it about green management. Therefore, this paper develops the research framework of green purchase intentions to fill the research gap.
引用
收藏
页码:502 / 520
页数:19
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