An Empirical Analysis of the Impact of Psychological Contract Violation on Organizational Citizenship Behavior

The psychological contracts between employees and enterprises are constantly changing. Psychological contract violations have become the focus of current psychology management research. Organizational citizenship behavior is an extra-role behavior of the employees; it is the personal behavior of voluntary performance of the employees that is not directly under the pay system and it helps to improve organizational performance. Stimulating the organizational citizenship behavior of the employees effectively is significant to further development of the enterprise. Through empirical analysis, this paper explores the impact of psychological contract violations on organizational citizenship behavior, studies the mechanism of the psychological contract violations on organizational citizenship behavior and proposes inspirations for human resources management of corporations.