Antecedents and consequences of service quality in public administrations

被引:0
|
作者
Gehring, Frank [1 ]
Hertel, Guido [1 ]
机构
[1] Univ Wurzburg, Inst Psychol, Wurzburg, Germany
关键词
D O I
暂无
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
引用
收藏
页码:261 / 261
页数:1
相关论文
共 50 条
  • [41] ANTECEDENTS AND CONSEQUENCES OF CLIMATE FOR RETAIL SERVICE INNOVATION: A MULTILEVEL INVESTIGATION
    Deitz, George D.
    Babakus, Emin
    [J]. IDEAS IN MARKETING: FINDING THE NEW AND POLISHING THE OLD, 2015, : 432 - 435
  • [42] Organizational antecedents to and consequences of service business orientations in manufacturing companies
    Michael Antioco
    Rudy K. Moenaert
    Adam Lindgreen
    Martin G. M. Wetzels
    [J]. Journal of the Academy of Marketing Science, 2008, 36 : 337 - 358
  • [43] ANTECEDENTS AND CONSEQUENCES OF EMOTIONAL EXHAUSTION IN THE AIRLINE RESERVATIONS SERVICE SECTOR
    SAXTON, MJ
    PHILLIPS, JS
    BLAKENEY, RN
    [J]. HUMAN RELATIONS, 1991, 44 (06) : 583 - 595
  • [44] Antecedents and consequences of liking in retail service relationships in China and Greece
    Abosag, Ibrahim
    Baker, Thomas L.
    Hall, Kristina Lindsey
    Voulgari, Aliki-Dimitra
    Zheng, Xiaoyuan
    [J]. INTERNATIONAL BUSINESS REVIEW, 2017, 26 (03) : 566 - 578
  • [45] The antecedents and consequences of online relationship quality in internet purchases
    Kousheshi, Mohammad Reza
    Aali, Samad
    Zendeh, Ali Reza Bafandeh
    Iranzadeh, Soleyman
    [J]. JOURNAL OF ISLAMIC MARKETING, 2020, 11 (01) : 161 - 178
  • [46] Suited to Serve: The Antecedents and Perceptions of Public Service Motivation in National Service
    Ward, Kevin D.
    [J]. INTERNATIONAL PUBLIC MANAGEMENT JOURNAL, 2019, 22 (01) : 71 - 98
  • [47] Antecedents and Consequences of Corporatization: An Empirical Analysis of German Public Hospitals
    Lindlbauer, Ivonne
    Winter, Vera
    Schreyoegg, Jonas
    [J]. JOURNAL OF PUBLIC ADMINISTRATION RESEARCH AND THEORY, 2016, 26 (02) : 309 - 326
  • [48] Responsive and proactive stakeholder orientation in public universities: antecedents and consequences
    Alarcon-del-Amo, Maria-del-Carmen
    Casablancas-Segura, Carme
    Llonch, Joan
    [J]. HIGHER EDUCATION, 2016, 72 (02) : 131 - 151
  • [49] EXPLORING EMPLOYEE ENGAGEMENT IN THE PUBLIC SECTOR: ANTECEDENTS, CONSEQUENCES AND STRATEGIES
    Kisi, Nermin
    [J]. VOPROSY GOSUDARSTVENNOGO I MUNITSIPALNOGO UPRAVLENIYA-PUBLIC ADMINISTRATION ISSUES, 2024, (05):
  • [50] Responsive and proactive stakeholder orientation in public universities: antecedents and consequences
    María-del-Carmen Alarcón-del-Amo
    Carme Casablancas-Segura
    Joan Llonch
    [J]. Higher Education, 2016, 72 : 131 - 151