The Case of the Three Usability Tests - An Experience Report

被引：0
|
作者：
Haramundanis, Katherine [1 ]
机构：
[1] Hewlett Packard Corp, Westford, MA 01886 USA
来源：
SIGDOC '12: PROCEEDINGS OF THE 30TH ACM INTERNATIONAL CONFERENCE ON DESIGN OF COMMUNICATION | 2012年
关键词：
Hardware; software; installation; effectiveness; usability;
D O I：
暂无
中图分类号：
TP3 [计算技术、计算机技术];
学科分类号：
0812 ;
摘要：
In this paper, we describe three tests used to establish the effectiveness and accuracy of three documents, two for hardware products (affixing labels by customers or customer support to show hardware upgrade status), and one for installation of a software product, usually performed by customers.
引用
收藏
页码：23 / 26
页数：4
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