The Challenges and Opportunities of AI-Assisted Writing: Developing AI Literacy for the AI Age

被引：28

作者：

Cardon, Peter ^{[1
,5
]}

Fleischmann, Carolin ^{[2
]}

Aritz, Jolanta ^{[1
]}

Logemann, Minna ^{[3
]}

Heidewald, Jeanette ^{[4
]}

机构：

[1] Univ Southern Calif, South Jordan, UT USA

[2] Rosenheim Tech Univ Appl Sci, Rosenheim, Germany

[3] Baruch Coll, New York, NY USA

[4] Indiana Univ, Bloomington, IN USA

[5] Univ Southern Calif, 3225 W Mossey Creek Ln, South Jordan, UT 84095 USA

来源：

BUSINESS AND PROFESSIONAL COMMUNICATION QUARTERLY | 2023年 / 86卷 / 03期

关键词：

AI-assisted writing; generative AI; AI-mediated communication; AI literacy; IN-THE-LOOP; INFORMATION-TECHNOLOGY; COMMUNICATION; ACCEPTANCE;

D O I：

10.1177/23294906231176517

中图分类号：

G2 [信息与知识传播];

学科分类号：

05 ; 0503 ;

摘要：

Generative AI may significantly disrupt the teaching and practice of business communication. This study of 343 communication instructors revealed a collective view that AI-assisted writing will be widely adopted in the workplace and will require significant changes to instruction. Key perceived challenges include less critical thinking and authenticity in writing. Key perceived benefits include more efficiency and better idea generation in writing. Students will need to develop AI literacy-composed of application, authenticity, accountability, and agency-to succeed in the workplace. Recommendations are provided for instructors and administrators to ensure the benefits of AI-assisted writing can outweigh the challenges.

引用

页码：257 / 295

页数：39

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