Impact of Employee Experience on Customer Experience in the Physical Retail Industry: Personal Initiative as a Moderator

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作者
Balakrishnan, Jeeva [1 ]
Totawar, Abhishek [1 ]
机构
[1] Indian Inst Management Trichy, Tiruchirappalli, India
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中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
862
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页码:37 / 37
页数:1
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