An Overarching Conceptual Framework for ICT-enabled Responsive Governance

被引：2

作者：

Tiwari, Amit Anand ^{[1
]}

Gupta, Samrat ^{[2
]}

Zamani, Efpraxia D. ^{[3
]}

Mittal, Neeraj ^{[4
]}

Agarwal, Renu ^{[5
]}

机构：

[1] Indian Inst Management Rohtak, Mkt Management Area, Rohtak, India

[2] Indian Inst Management Ahmedabad, Informat Syst Area, Ahmadabad, India

[3] Univ Sheffield, Informat Sch, Sheffield, England

[4] Govt Tamil Nadu Informat Technol, Indian Adm Serv, Chennai, India

[5] Univ Technol Sydney, Business Sch, Management Dept, Sydney, Australia

来源：

INFORMATION SYSTEMS FRONTIERS | 2024年 / 26卷 / 03期

关键词：

Governance; Service delivery; ICT; Responsiveness; Citizen-centric; Value co-creation; INFORMATION-TECHNOLOGY CAPABILITY; LOCAL E-GOVERNMENT; PUBLIC-SECTOR; DIGITAL GOVERNMENT; SOCIAL MEDIA; DYNAMIC CAPABILITIES; BUSINESS MODEL; VALUE CREATION; CO-CREATION; INNOVATION;

D O I：

10.1007/s10796-023-10415-4

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Over the recent years, responsiveness has gained importance as it is a critical element of public governance processes and acts as a driving factor for supporting the achievement of governance objectives, especially in the implementation phases. In this study, we identify the knowledge gaps in the realm of responsive governance based on a systematic literature review. Based on our analysis, we propose a conceptual framework of major building blocks (input, process and outcomes) for the development and implementation of responsive governance at the local, regional and national levels of administrative hierarchy.

引用

页码：1161 / 1182

页数：22

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