How income disparity affects citizens' public services satisfaction?evidence from China

被引：1

作者：

Zhao, Junyu ^{[1
]}

Wang, Deli ^{[2
,3
]}

Zhou, Xue ^{[4
]}

机构：

[1] Zhongnan Univ Econ & Law, Sch Publ Finance & Taxat, Wuhan, Peoples R China

[2] Guangdong Univ Foreign Studies, Sch Accounting, Guangzhou, Peoples R China

[3] Guangdong Univ Foreign Studies, Res Ctr Guangdong Hong Kong Macao Greater Bay Area, Hong Kong, Peoples R China

[4] Guangdong Univ Finance & Econ, Sch Accounting, Guangzhou, Peoples R China

来源：

APPLIED ECONOMICS LETTERS | 2024年 / 31卷 / 15期

基金：

中国国家自然科学基金;

关键词：

Income disparity; public service satisfaction; material aspirations; expectancy disconfirmation; expectation; EXPECTANCY-DISCONFIRMATION THEORY; INEQUALITY;

D O I：

10.1080/13504851.2023.2187021

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This study analysed how income disparity affects citizens' public service satisfaction. Using the data of the Chinese General Social Survey from 2013 to 2015, we found that income disparity can reduce citizens' satisfaction with public service. Through a series of robustness tests, the findings of this paper remain robust. Mechanism analysis indicates that material aspirations are the main pathway through which income disparity affects citizens' satisfaction with public services. We also found that the effect of income disparity on citizens' satisfaction with public services is more pronounced in the samples of non-residents, urban residents and higher-income groups.

引用

页码：1383 / 1388

页数：6

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