Can Job Insecurity Promote Organizational Citizenship Behaviour? Hotel Employees' Coping Mechanism to COVID-19

被引：0

作者：

Srivastava, Shalini ^{[1
]}

Madan, Poornima ^{[1
]}

Mohapatra, Mamta ^{[2
]}

Vishnani, Sushma ^{[3
]}

机构：

[1] Jaipuria Inst Management, A 32A,Sect 62, Noida 201309, Uttar Pradesh, India

[2] Int Management Inst, New Delhi, India

[3] Jaipuria Inst Management, Lucknow, Uttar Pradesh, India

来源：

GLOBAL BUSINESS REVIEW | 2023年

关键词：

Affective commitment; job insecurity; organizational citizenship behaviour; organizational identification; social exchange theory; social identity theory; MEDIATING ROLE; IDENTIFICATION; COMMITMENT; ANTECEDENTS; WORK;

D O I：

10.1177/09721509231156107

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

The study assessed the association between job insecurity (JI) and organizational citizenship behaviour (OCB) of hotel employees during COVID-19. Furthermore, this study analysed the impact of Organizational identification (OI) and affective commitment (AC) as serial mediators between JI and OCB relationship. A three-wave survey was conducted on a sample of 524 employees of 14 hotels in India. The study used structural equation modelling and PROCESS (Hayes, 2013) Model 6 for testing a few hypotheses. This study found a significant association between JI and OCB of the hotel employees during COVID-19, with OI and AC as serial mediators. The present study's noteworthy contribution lies in using the job preservation motivation framework to investigate the associations among JI, OCB, OI and AC, which have mostly been unmapped particularly in the hotel sector in India.

引用

页数：18

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