Bolstering conflict management strategies and sustainable commitment of academic staff in selected public universities

被引:0
|
作者
Igbinoba, Ebeguki [1 ]
Salau, Odunayo [1 ]
Atolagbe, Tolulope [1 ]
Joel, Opeyemi [1 ]
机构
[1] Covenant Univ, Dept Business Management, Ota, Nigeria
关键词
Commitment; Avoidance; Dominating; Compromise; Conflict; Integrating; Obliging;
D O I
10.1016/j.heliyon.2022.e12597
中图分类号
O [数理科学和化学]; P [天文学、地球科学]; Q [生物科学]; N [自然科学总论];
学科分类号
07 ; 0710 ; 09 ;
摘要
Events and periods of strikes are inextricably linked to the history of higher education in Nigeria. Strikes of various types and for various reasons have become a common occurrence as the gov-ernment and academia's policymaking relationship has become increasingly inconsiderate. This study was necessitated by the apparent non-recognition and reluctance to plunge into interper-sonal conflict in universities. Hence, this study investigated the influence of avoidance, domi-nating, compromise, obliging and integrating conflict management strategy on the commitment of faculty in selected public universities in Southwest Nigeria. Smart PLS 3.0 was used to analyse only 416 copies of the questionnaire, representing an 83% response rate. The findings demon-strate that conflict management methods such as avoidance, dominating, compromise, obliging, and integrating substantially impact academic faculty affective, normative, and continuance commitment. The study finds that academic staff at various universities should encourage compromising, integrating, and obliging conflict management tactics to be more involved in the settlement of the conflict. As a sequel to the findings, it was recommended that when settling conflicts, academic staff and management should always consider the feelings of other parties involved, as this will go a long way in satisfying all affected parties. Furthermore, parties in disagreement should be open-minded and willing to listen to each other to make the best and most sensible conclusion when resolving conflict. Universities administration should teach the different techniques of handling conflict so employees will be able to choose the appropriate approach when faced with conflict situations, especially when faced with interpersonal conflict.
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页数:10
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