(How) Does User-Generated Content Impact Content Generated by Professionals? Evidence from Local News

被引:2
|
作者
Sen, Ananya [1 ]
Grad, Tom [2 ]
Ferreira, Pedro [1 ,3 ]
Claussenb, Joerg [2 ,4 ]
机构
[1] Carnegie Mellon Univ, Heinz Coll, Pittsburgh, PA 15213 USA
[2] Copenhagen Business Sch, Dept Strategy & Innovat, DK-2000 Frederiksberg, Denmark
[3] Nova Sch Business & Econ, P-2775405 Carcavelos, Portugal
[4] Ludwig Maximilians Univ Munchen, Inst Strategy Technol & Org, D-80539 Munich, Germany
关键词
user-generated content; platforms; local news; professionals; KNOWLEDGE CONTRIBUTION; OPEN COLLABORATION; ONLINE; CONTRIBUTE; PLATFORMS; MARKETS; CROWD; COMMUNITIES; DEVELOPERS; INNOVATION;
D O I
10.1287/mnsc.2023.4962
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Many platforms host user-generated content (UGC) and content developed by professionals side by side. However, thus far, their impact on platform ecosystems has been mostly studied in isolation. In this paper, we use data from a network of 122 local news outlets hosted by an online news platform to study the spillover effects from UGC developed by citizen journalists to the content developed by professional journalists. We use the removal of a status index associated with citizen journalists as an exogenous shock to their supply of UGC to identify these spillover effects. We find that experienced citizen journalists reduce their production of content when this status index is removed. We then find that inexperienced professional journalists increase their output in response to this behavior. However, as a result of these changes, we find a reduction in the overall content hosted by the platform, especially in the case of local news and in more isolated regions. We further show that this is likely to have detrimental effects for the platform. In particular, there is a decline in overall viewership, and the platform may need to hire and pay salaries to more professional journalists to produce enough articles to close the gap left by the departing citizen journalists. Our work contributes to the literature on UGC and online platforms and to the literature on local news.
引用
下载
收藏
页码:6045 / 6068
页数:24
相关论文
共 50 条
  • [31] Assessing the Quality of User-Generated Content
    Stefan Winkler
    ZTE Communications, 2013, 11 (01) : 37 - 40
  • [32] The future of user-generated content is now
    Marino, Gregoire
    JOURNAL OF INTELLECTUAL PROPERTY LAW & PRACTICE, 2013, 8 (03) : 183 - 183
  • [33] Generative AI in User-Generated Content
    Hua, Yiqing
    Niu, Shuo
    Cai, Jie
    Chilton, Lydia B.
    Heuer, Hendrik
    Wohn, Donghee Yvette
    EXTENDED ABSTRACTS OF THE 2024 CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS, CHI 2024, 2024,
  • [34] Online news media website ranking using user-generated content
    Karimi, Samaneh
    Shakery, Azadeh
    Verma, Rakesh
    JOURNAL OF INFORMATION SCIENCE, 2021, 47 (03) : 340 - 358
  • [35] Identifying Customer Needs from User-Generated Content
    Timoshenko, Artem
    Hauser, John R.
    MARKETING SCIENCE, 2019, 38 (01) : 1 - 20
  • [36] THE MULTIFACETED ROLE OF USER-GENERATED CONTENT IN NEWS WEBSITES An analytical framework
    Manosevitch, Idit
    Tenenboim, Ori
    DIGITAL JOURNALISM, 2017, 5 (06) : 731 - 752
  • [37] Temporal pattern mining from user-generated content
    Adnan Ali
    Jinlong Li
    Huanhuan Chen
    Ali Kashif Bashir
    Digital Communications and Networks, 2022, 8 (06) : 1027 - 1039
  • [38] From user-generated content to a user-generated aesthetic: Instagram, corporate vernacularization, and the intimate life of brands
    Simatzkin-Ohana, Liron
    Frosh, Paul
    MEDIA CULTURE & SOCIETY, 2022, 44 (07) : 1235 - 1254
  • [39] An Extensible Mirror World from User-Generated Content
    Uusitalo, Severi
    Eskolin, Peter
    You, Yu
    Belimpasakis, Petros
    IEEE VIRTUAL REALITY 2010, PROCEEDINGS, 2010, : 311 - 312
  • [40] Inferring brand proximities from user-generated content
    Dwyer P.
    Journal of Brand Management, 2012, 19 (6) : 467 - 483