Agile 8D Problem-Solving Framework in a Renewable Energy Sector

Quality management (QM) has evolved due to the current market needs, where innovation and flexibility are essential. In this sense, there is a tendency to combine and integrate different methodologies with QM, namely, the integration of agile approaches given their synergies. This work is supported by the proposition that QM can benefit from agile methods, improving the organization management facing current challenges. Supported by an action research strategy, it describes a case study in a renewable energy organization aiming to understand how agile practices can be adapted to QM, specifically in problem-solving methods. This research also presents theoretical contributions as it provides a framework named "Agile 8D problem-solving," resulting from integrating the Scrum framework with the 8D methodology. However, it also has practical implications for organizations and QM professionals once it hands over a framework composed of guidelines for implementing more collaborative and efficient problem-solving methods.