Corporate social responsibility (CSR) in the service industry: a systematic review

被引：3
|
作者：
Zhu, Jinsheng Jason [1 ]
Liu, Zhiyong [2 ]
Shen, Xiaoping [1 ]
Shan, Ling [3 ]
Zhang, Xianchu [1 ]
机构：
[1] Guilin Tourism Univ, Guilin, Peoples R China
[2] Taylors Univ, Subang Jaya, Selangor DarulE, Malaysia
[3] Shanghai Univ, Shanghai, Peoples R China
来源：
FRONTIERS IN ENVIRONMENTAL SCIENCE | 2023年 / 11卷
关键词：
systematic review; corporate social responsibility; service industry; keywords co-occurrence; meta analysis; BRAND TRUST; CONSUMERS; CREATION; FIRMS; SUSTAINABILITY; PERFORMANCE; SKEPTICISM; GOVERNANCE; REPUTATION; CUSTOMERS;
D O I：
10.3389/fenvs.2023.1150681
中图分类号：
X [环境科学、安全科学];
学科分类号：
08 ; 0830 ;
摘要：
The objective of the current study is to perform a systematic review to the published articles upon the advancement of corporate social responsibility (CSR) in the service sector. This article analyzes the bibliometric information of the CSR-related articles linked to the service sector. The existing literature on CSR in the service industry were derived from the online WOS indexing dataset. Through completing a systematic review on existing academic articles, the current paper identifies the nations, universities/institutions, prolific researchers, high-profile journal that contributed to the advancement of CSR theory and practical applications. Moreover, the analytical graphs and bibliometric coupling shown the keyword co-occurrence to depict the academic relationship on the CSR advancement in the service industry. The systematic review adds to an in-depth knowledge of the progression behind CSR in the corporate environment and extends the CSR nexus researches.
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收藏
页数：12
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