From workplace to home: consequences of supervisor bullying in the hospitality setting

被引：2
|
作者：
Selem, Kareem M. [1 ]
Shoukat, Muhammad Haroon
Shehata, Ali Elsayed [1 ,2 ]
Ahmad, Muhammad Shakil [3 ]
Gursoy, Dogan [4 ]
机构：
[1] Suez Canal Univ, Fac Tourism & Hotels, Hotel Management Dept, Ismailia, Egypt
[2] Shaqra Univ, Mkt Dept, Shaqra, Saudi Arabia
[3] Teesside Univ, Teesside Int Business Sch, Middlesbrough, England
[4] Washington State Univ, Sch Hospitality Business Management, Pullman, WA USA
来源：
EVIDENCE-BASED HRM-A GLOBAL FORUM FOR EMPIRICAL SCHOLARSHIP | 2024年
关键词：
Affective event theory; Hotel employees; Sleep problems; Supervisor bullying; Working excessively; SLEEP; SCALE;
D O I：
10.1108/EBHRM-10-2023-0309
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Purpose This paper highlights the effects of supervisor bullying (SBL) on work-family conflict (WFC), employee voice behavior (EVB), working compulsively (WCO) and working excessively (WEX), as well as the effects of WFC, EVB and WEX on employees' sleeping problems.Design/methodology/approach Data were gathered from 473 five-star hotel employees, and their responses were analyzed using AMOS v.23.Findings SBL significantly lowers EVB while significantly increasing WFC. SBL increases WEX and WCO levels, which may be considered a short-term positive outcome of SBL.Originality/value This paper will help improve understanding of employee reactions to an emotionally charged workplace occurrence.
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页数：20
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