Citizenship fatigue and employee commitment: moderating role of psychological ownership among artisans of family-owned construction firms

The study investigates an association between citizenship fatigue, psychological ownership, and employee commitment among artisans of family construction firms. A purposive and convenience sampling techniques were used to select 121 family-owned construction companies and 295 respondents, respectively, in Ghana. Data was collected using either self-reported or interviewer-administered questionnaires and analyzed using a partial least squares structural equation model. Citizenship fatigue negatively influences employees' commitment. Additionally, employee commitment was positively predicted by psychological ownership. Finally, psychological ownership moderates the link between citizenship fatigue and employee commitment. The effects of moderation of psychological ownership on employee commitment were found to be higher for lower citizenship fatigue and lower in the face of higher citizenship fatigue. This study represents a pioneering investigation into the role of psychological ownership as a boundary condition in the relationship between citizenship fatigue and employee commitment among artisans employed by family-owned construction firms. The findings suggest employees act as stewards when they possess a sense of ownership feeling towards the firm. Consequently, management of family construction firms must work to enhance employees' ownership feelings to mitigate the effect of the phenomenon of citizenship fatigue on their levels of commitment in the work environment.