The Impact of the COVID-19 Pandemic on the Hospitality and Tourism Industry: The Mediating Effect of Coping and the Moderating Role of Management Support

被引：1

作者：

Vrontis, Demetris ^{[1
,2
]}

Chaudhuri, Ranjan ^{[3
]}

Chatterjee, Sheshadri ^{[4
]}

Galati, Antonino ^{[5
]}

机构：

[1] Univ Nicosia, Sch Business, CY-2417 Nicosia, Cyprus

[2] Lebanese Amer Univ, Adnan Kassar Sch Business, Dept Management Studies, Beirut 11022801, Lebanon

[3] Leonard Vinci Pole Univ, Res Ctr, F-92400 Courbevoie, France

[4] Indian Inst Technol Kharagpur, Dept Comp Sci & Engn, Kharagpur 721302, India

[5] Univ Palermo, Dept Agr Food & Forest Sci, I-90133 Palermo, Italy

来源：

SUSTAINABILITY | 2023年 / 15卷 / 20期

关键词：

tourism and hospitality; COVID-19; coping; psychological well-being; risk; management support; EMOTIONAL-APPROACH; RESOURCES; STRESS; LIFE; CONSERVATION; STRATEGIES; RISK;

D O I：

10.3390/su152015057

中图分类号：

X [环境科学、安全科学];

学科分类号：

08 ; 0830 ;

摘要：

The COVID-19 pandemic has impacted most industries, including the hospitality and tourism industry. This is one of the first studies to investigate the impact of COVID-19 on the psychological well-being of individuals in the hospitality and tourism industry. With the help of the literature and theories, a theoretical model is developed, which is later validated through structural equation modeling, using a survey of 314 usable respondents from the hospitality and tourism industry. This study finds that coping has a significant mediating effect on individuals' psychological well-being and that management support plays a considerably significant role in hospitality and tourism employees' psychological well-being.

引用

页数：21

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