Islamic banking;
Consumer behavior;
TCCM;
Systematic literature review;
Bank marketing;
SERVICE QUALITY;
CUSTOMER SATISFACTION;
USER ACCEPTANCE;
CREDIT CARDS;
DETERMINANTS;
PERCEPTION;
ADOPTION;
SECTOR;
TRUST;
RELIGIOSITY;
D O I:
10.1108/JIMA-06-2023-0195
中图分类号:
F [经济];
学科分类号:
02 ;
摘要:
PurposeThis study aims to conduct a systematic literature review on consumer behavior (CB) in Islamic banking (IB), encompassing an overview of researched contexts and topics, identifying literature gaps and proposing a comprehensive future research agenda.Design/methodology/approachBy using bibliometric citation and content analysis, this study investigates 135 documents sourced from Scopus indexed publications.FindingsThis study delves into the growing field of CB in IB, offering a comprehensive understanding that encompasses influential journals, theories, research context, characteristics and methods used in IB research.Originality/valueTo the best of the authors' knowledge, this study is the first to provide a comprehensive review of CB studies in the IB domain detailing research topics, prevailing theories, research settings, important variables and research methods.
机构:
Fed Univ Rio Grande, Inst Econ Adm & Accounting Sci, BR-96203000 Rio Grande, BrazilFed Univ Rio Grande, Dept Agroind Engn, BR-95500000 Santo Antonio Patrulha, Brazil
Longaray, Andre Andrade
Reis, Joao
论文数: 0引用数: 0
h-index: 0
机构:
Lusofona Univ, Fac Engn, Ind Engn & Management, P-1749024 Lisbon, Portugal
EIGeS, P-1749024 Lisbon, PortugalFed Univ Rio Grande, Dept Agroind Engn, BR-95500000 Santo Antonio Patrulha, Brazil
Reis, Joao
Hernani-Merino, Martin
论文数: 0引用数: 0
h-index: 0
机构:
Univ Pacifico, Dept Mkt & Int Business, Lima 15072, PeruFed Univ Rio Grande, Dept Agroind Engn, BR-95500000 Santo Antonio Patrulha, Brazil
Hernani-Merino, Martin
[J].
JOURNAL OF THEORETICAL AND APPLIED ELECTRONIC COMMERCE RESEARCH,
2022,
17
(02):
: 722
-
750