How COVID-19 Pandemic Drives Digital Transformation of theWorkplace: A Case Study of an Industrial SME

被引：0

作者：

Gonzalez-Varona, J. M. ^{[1
]}

Acebes, F. ^{[1
]}

Martin-Cruz, N. ^{[1
]}

Pajares, J. ^{[1
]}

机构：

[1] Univ Valladolid, INSISOC, Paseo Cauce 59, Valladolid 47011, Spain

来源：

IOT AND DATA SCIENCE IN ENGINEERING MANAGEMENT | 2023年 / 160卷

关键词：

Digital transformation; SME; COVID-19; Digital work; Workplace; Remote work; WORKPLACE;

D O I：

10.1007/978-3-031-27915-7_37

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

The digital transformation of SMEs is unstoppable and one of its consequences will be the change of the workplace, which implies advantages but also disadvantages for companies and employees. The COVID-19 pandemic and the related lockdown made remote work, facilitated by digital technologies, a necessity. Based on a case study in an industrial SME, through semi-structured interviews, we obtained relevant information on the response given to this new situation. As a result, we propose three issues to be addressed to advance in the digital transformation of the workplace: firstly, SMEs must address needs at the operational level; secondly, professional relationships and, finally, new requirements derived from the very nature of digital work.

引用

页码：202 / 207

页数：6

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