Is customer involvement always beneficial for R&D efficiency? The difference between high-tech and low-tech industries

被引：3

作者：

Yoon, Sangpil ^{[1
]}

Kim, Gyuhyung ^{[2
]}

Chung, Yanghon ^{[1
]}

Son, Hosung ^{[3
,4
]}

机构：

[1] Korea Adv Inst Sci & Technol, Coll Business, Sch Business & Technol Management, Daejeon, South Korea

[2] Inst for Basic Sci Korea, Daejeon, South Korea

[3] Hoseo Univ, Coll AI Convergence, Dept Big Data & AI, Asan, South Korea

[4] Hoseo Univ, Coll AI Convergence, Dept Big Data & AI, Asan, Chungcheongnam, South Korea

来源：

MANAGERIAL AND DECISION ECONOMICS | 2023年 / 44卷 / 03期

关键词：

PRODUCT DEVELOPMENT; INNOVATION PERFORMANCE; EMPIRICAL-EVIDENCE; HIGH-TECHNOLOGY; IMPACT; KNOWLEDGE; FIRMS; INFORMATION; INTEGRATION; EQUIPMENT;

D O I：

10.1002/mde.3775

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

To investigate the effects of customer involvement as an information source (CIS) throughout the innovation process, this study uses Korea Innovation Survey data and a two-stage data envelopment analysis method. The results are as follows. High-tech firms using CIS had lower R&D efficiency at the value creation stage. Low-tech firms using CIS had higher R&D efficiency at the value creation stage, but lower R&D efficiency at the invention stage. This paper's academic implication extends the research on CIS by examining its effects on firms' R&D efficiency. It also provides a practical guideline for firms that want to leverage customer knowledge.

引用

页码：1678 / 1688

页数：11

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