Heritage conservation;
Stakeholder satisfaction;
Ordinal logistic regression;
Influencing factors;
SERVICE LIFE PREDICTION;
HERITAGE;
D O I:
10.1108/JCHMSD-11-2023-0182
中图分类号:
X [环境科学、安全科学];
学科分类号:
08 ;
0830 ;
摘要:
Purpose - The historic built environment is emphasised more when planning an urban heritage conservation project. The success of many projects is determined by various factors, one of which is managing the project's multiple stakeholders. Since each stakeholder perceives the success of a project differently, it is ideal to understand how a stakeholder and their influencing factors can be considered when planning for urban heritage conservation. This paper presents an attempt to apply quantitative data analysis to capture stakeholder satisfaction in an urban heritage conservation project. Design/methodology/approach - This paper follows a mixed method approach adopting a qualitative method of data collection followed by quantitative data analysis. As satisfaction is a complex entity associated with subjective perceptions and opinions, it is difficult to measure them numerically. Statistical methods such as regression analysis can help in quantifying the relationship between the determinants of stakeholder satisfaction and the satisfaction level experienced by them. Identifying the attributes that drive satisfaction can help in achieving long-term sustainability in projects. Apart from the identification of positively influencing factors, the quantification process also brings out the relative importance of each determinant in determining the satisfaction level. Ordinal logistic regression is used to identify the factors influencing stakeholder satisfaction among different groups of ground-level stakeholders. A door-to-door survey questionnaire method was adopted to record the qualitative value that different stakeholder groups gave to different factors. The stakeholder satisfaction using regression analysis was done through the help of the 311 questionnaires that were returned, which helped develop the regression model. Findings - Four stakeholder groups were considered in the study-resident group, non-resident group, business and non-business group. The data suggested considerable differences in stakeholder satisfaction amongst the various stakeholder groups which was further supported by the stakeholders' perceptions. The residential group placed the greatest emphasis on preserving the neighbourhood's unique identity and its ability to support its economy. The non-resident group emphasised the need to take advantage of the possibilities for adaptive reuse of historic buildings and other spaces to guarantee environmental continuity. However, they were apprehensive about being involved in the project conservation process. The business group was more concerned with their demands for functionally altering the built form to accommodate their needs. The non-business group also emphasised the need to preserve the uniqueness of the historic urban area. Originality/value - This study tried to quantitatively address the point that various stakeholders are involved in an urban heritage conservation project and there is a need to quantitatively identify these factors to better aid in planning for such conservation areas.
机构:
Shanghai Normal Univ, Sch Environm & Geog Sci, Shanghai 200234, Peoples R China
Shanghai Normal Univ, Inst Urban Studies, Shanghai 200234, Peoples R ChinaShanghai Normal Univ, Sch Environm & Geog Sci, Shanghai 200234, Peoples R China
Xiao Lishan
Huang Sha
论文数: 0引用数: 0
h-index: 0
机构:
Shanghai Normal Univ, Sch Environm & Geog Sci, Shanghai 200234, Peoples R China
Shanghai Normal Univ, Inst Urban Studies, Shanghai 200234, Peoples R ChinaShanghai Normal Univ, Sch Environm & Geog Sci, Shanghai 200234, Peoples R China
Huang Sha
Ye Zhilong
论文数: 0引用数: 0
h-index: 0
机构:
Chinese Acad Sci, Inst Urban Environm, Key Lab Urban Environm & Hlth, Xiamen 361021, Peoples R ChinaShanghai Normal Univ, Sch Environm & Geog Sci, Shanghai 200234, Peoples R China
Ye Zhilong
Zhang Ouwen
论文数: 0引用数: 0
h-index: 0
机构:
Shanghai Normal Univ, Sch Environm & Geog Sci, Shanghai 200234, Peoples R ChinaShanghai Normal Univ, Sch Environm & Geog Sci, Shanghai 200234, Peoples R China
Zhang Ouwen
Lin Tao
论文数: 0引用数: 0
h-index: 0
机构:
Chinese Acad Sci, Inst Urban Environm, Key Lab Urban Environm & Hlth, Xiamen 361021, Peoples R ChinaShanghai Normal Univ, Sch Environm & Geog Sci, Shanghai 200234, Peoples R China
机构:
Arizona State Univ, Sch Sustainabil, Tempe, AZ 85281 USA
Furman Univ, Earth & Environm Sci Dept, Greenville, SC 29613 USAArizona State Univ, Sch Sustainabil, Tempe, AZ 85281 USA
Cohen, Matthew
Wiek, Arnim
论文数: 0引用数: 0
h-index: 0
机构:
Arizona State Univ, Sch Sustainabil, Tempe, AZ 85281 USAArizona State Univ, Sch Sustainabil, Tempe, AZ 85281 USA
Wiek, Arnim
Kay, Braden
论文数: 0引用数: 0
h-index: 0
机构:
Arizona State Univ, Sch Sustainabil, Tempe, AZ 85281 USAArizona State Univ, Sch Sustainabil, Tempe, AZ 85281 USA
Kay, Braden
Harlow, John
论文数: 0引用数: 0
h-index: 0
机构:
Arizona State Univ, Sch Sustainabil, Tempe, AZ 85281 USAArizona State Univ, Sch Sustainabil, Tempe, AZ 85281 USA
机构:
School of Environmental and Geographical Sciences, Shanghai Normal University, Shanghai,200234, China
Institute of Urban Studies, Shanghai Normal University, Shanghai,200234, ChinaSchool of Environmental and Geographical Sciences, Shanghai Normal University, Shanghai,200234, China
Lishan, Xiao
Sha, Huang
论文数: 0引用数: 0
h-index: 0
机构:
School of Environmental and Geographical Sciences, Shanghai Normal University, Shanghai,200234, China
Institute of Urban Studies, Shanghai Normal University, Shanghai,200234, ChinaSchool of Environmental and Geographical Sciences, Shanghai Normal University, Shanghai,200234, China
Sha, Huang
Zhilong, Ye
论文数: 0引用数: 0
h-index: 0
机构:
Key Laboratory of Urban Environment and Health, Institute of Urban Environment, Chinese Academy of Sciences, Xiamen,361021, ChinaSchool of Environmental and Geographical Sciences, Shanghai Normal University, Shanghai,200234, China
Zhilong, Ye
Ouwen, Zhang
论文数: 0引用数: 0
h-index: 0
机构:
School of Environmental and Geographical Sciences, Shanghai Normal University, Shanghai,200234, ChinaSchool of Environmental and Geographical Sciences, Shanghai Normal University, Shanghai,200234, China
Ouwen, Zhang
Tao, Lin
论文数: 0引用数: 0
h-index: 0
机构:
Key Laboratory of Urban Environment and Health, Institute of Urban Environment, Chinese Academy of Sciences, Xiamen,361021, ChinaSchool of Environmental and Geographical Sciences, Shanghai Normal University, Shanghai,200234, China
机构:
Univ Turin, Dept Agr Forest & Food Sci, Largo Paolo Braccini 2, I-10095 Grugliasco, TO, ItalyUniv Turin, Dept Agr Forest & Food Sci, Largo Paolo Braccini 2, I-10095 Grugliasco, TO, Italy
Gullino, Paola
论文数: 引用数:
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机构:
Devecchi, Marco
Larcher, Federica
论文数: 0引用数: 0
h-index: 0
机构:
Univ Turin, Dept Agr Forest & Food Sci, Largo Paolo Braccini 2, I-10095 Grugliasco, TO, Italy
Univ Turin, Res Ctr Rural Dev Hilly, Largo Paolo Braccini 2, I-10095 Grugliasco, TO, ItalyUniv Turin, Dept Agr Forest & Food Sci, Largo Paolo Braccini 2, I-10095 Grugliasco, TO, Italy
机构:
Business School, Southwest Minzu University, Chengdu,Sichuan,610041, ChinaBusiness School, Southwest Minzu University, Chengdu,Sichuan,610041, China
Lu, Wei
Du, Lei
论文数: 0引用数: 0
h-index: 0
机构:
School of Public Administration, Southwestern University of Finance and Economics, No. 555, Liutai Avenue, Chengdu,Sichuan Province, ChinaBusiness School, Southwest Minzu University, Chengdu,Sichuan,610041, China
Du, Lei
Tam, Vivian WY.
论文数: 0引用数: 0
h-index: 0
机构:
Western Sydney University, School of Engineering, Design and Built Environment, Penrith,NSW,2751, AustraliaBusiness School, Southwest Minzu University, Chengdu,Sichuan,610041, China
Tam, Vivian WY.
Yang, Zhi
论文数: 0引用数: 0
h-index: 0
机构:
Harbin Engineering University, School of Economics and Management, Harbin, ChinaBusiness School, Southwest Minzu University, Chengdu,Sichuan,610041, China
Yang, Zhi
Lin, Chaoran
论文数: 0引用数: 0
h-index: 0
机构:
Harbin Engineering University, College of Computer Science and Technology, Harbin, ChinaBusiness School, Southwest Minzu University, Chengdu,Sichuan,610041, China
Lin, Chaoran
Peng, Cheng
论文数: 0引用数: 0
h-index: 0
机构:
Harbin Engineering University, School of Economics and Management, Harbin, ChinaBusiness School, Southwest Minzu University, Chengdu,Sichuan,610041, China
机构:
Southwest Minzu Univ, Business Sch, Chengdu 610041, Sichuan, Peoples R ChinaSouthwest Minzu Univ, Business Sch, Chengdu 610041, Sichuan, Peoples R China
Lu, Wei
Du, Lei
论文数: 0引用数: 0
h-index: 0
机构:
Southwestern Univ Finance & Econ, Sch Publ Adm, 555 Liutai Ave, Chengdu, Sichuan, Peoples R ChinaSouthwest Minzu Univ, Business Sch, Chengdu 610041, Sichuan, Peoples R China
Du, Lei
Tam, Vivian Wy
论文数: 0引用数: 0
h-index: 0
机构:
Western Sydney Univ, Sch Engn Design & Built Environm, Penrith, NSW 2751, AustraliaSouthwest Minzu Univ, Business Sch, Chengdu 610041, Sichuan, Peoples R China
Tam, Vivian Wy
Yang, Zhi
论文数: 0引用数: 0
h-index: 0
机构:
Harbin Engn Univ, Sch Econ & Management, Harbin, Peoples R ChinaSouthwest Minzu Univ, Business Sch, Chengdu 610041, Sichuan, Peoples R China
Yang, Zhi
Lin, Chaoran
论文数: 0引用数: 0
h-index: 0
机构:
Harbin Engn Univ, Coll Comp Sci & Technol, Harbin, Peoples R ChinaSouthwest Minzu Univ, Business Sch, Chengdu 610041, Sichuan, Peoples R China
Lin, Chaoran
Peng, Cheng
论文数: 0引用数: 0
h-index: 0
机构:
Harbin Engn Univ, Sch Econ & Management, Harbin, Peoples R ChinaSouthwest Minzu Univ, Business Sch, Chengdu 610041, Sichuan, Peoples R China