Community Health Worker Videoconferencing Interventions forDisease Management and Health Promotion:Protocol for aScoping Review

Background: Public health interventions delivered by community health workers (CHWs) have been proven effective inimproving health outcomes across multiple fields, particularly in populations that are underserved by traditional health caresystems. To date, little research is available about how CHW-led interventions could be successfully delivered virtually, despitemany other health care services being offered via telehealth. Objective: This paper details a scoping review protocol that aims to assess the existing literature on CHW-led interventionsusing videoconferencing technology. Methods: The scoping review protocol was developed using the Joanna Briggs Institute's guidelines on conduct of scopingreviews. Included papers will describe a direct intervention to manage disease or improve health, delivered by CHWs viavideoconferencing. Multiple literature databases and gray literature will be searched. Abstracts and then full texts will be reviewedto determine inclusion by 2 independent reviewers; conflicts at each stage will be resolved by a third reviewer. A data extractiontool will be used by reviewers to independently chart data from included studies; results will be reviewed for accuracy by a secondreviewer. Included papers will be analyzed to identify the breadth of the available evidence, including barriers, facilitators,effectiveness, and best practices described in the literature. Data will be summarized in a narrative review. Results: This study commenced in April 2022, and the study protocol was finalized in November 2022. A preliminary searchof the published literature (excluding gray literature) in July 2024 revealed 276 reports after removal of duplicates. The formalliterature search will commence in August 2024, with results available by December 2024. We intend to publish results in theacademic literature as well as creating a report accessible to nonacademic and community audiences. Conclusions: This review will illuminate the breadth of the evidence available on CHW videoconferencing interventions, withspecific focus on strategies for implementation success and equity of access. and will be of great value to organizations that offerCHW services