The Outcomes of Implementing Logistician Positions on NURSES' Job Satisfaction in Hospitals: A Mixed-Method Study

AimTo investigate the outcomes of implementing logistician positions on nurses' job satisfaction in hospitals.DesignA sequential explanatory mixed-methods approach was employed.MethodIn the quantitative phase, the "Job Satisfaction Single Item" scale was utilised, and nurses' perceptions and intentions to leave were assessed. Subsequently, semi-structured interviews were conducted with nurses who had or had not experienced the deployment of logisticians to deepen the quantitative findings. Content analysis was conducted and data triangulation was used with a co-researcher.ResultsQuestionnaires were completed by 602 nurses, followed by semi-structured interviews with 10 nurses between July 2023 and September 2023. Job satisfaction was significantly higher among nurses who worked with a logistician in their department. This organisational change freed up nurses' time and added more meaning to their work. Logisticians alleviated the physical and mental workload of nurses. Furthermore, turnover intention is higher among nurses who do not work with a logistician. Additionally, nurses provided recommendations and suggestions for the deployment of these posts.ConclusionLogistician positions enable nurses to refocus on their core duties, thereby improving their job satisfaction. Logisticians also improve nurses' health. Enhancing nurses' job satisfaction can reduce turnover rates and help address the nursing shortage. Further studies could complement these results in order to provide arguments in favour of the deployment of logisticians in hospitals.ImpactGiven the global nursing shortage, implementing logistician posts could be important to prevent the closure of hospital beds and ensure the continuous provision of healthcare services to the population.Patient or Public ContributionNo patient or public contribution.