Enhancing Human-Computer Interaction through AI: A Study on ChatGPT in Educational Environments

This research investigates the potential of Chat Generative Pre-Trained Transformer (ChatGPT) in Human-Computer Interaction (HCI) within educational contexts. Examining the intersection of Artificial Intelligence (AI) and HCI, the study emphasizes ChatGPT's ability to provide personalized and immediate responses, enhancing student engagement and understanding. A literature review reveals ChatGPT's applications in higher education, while highlighting challenges related to critical thinking in the field of HCI. This paper then outlines our objectives, focusing on answering student queries and generating Multiple-Choice Questions (MCQs) for revision. Experimental results demonstrate the superiority of Custom GPTs, emphasizing the importance of context-specific tailoring. The discussion addresses limitations, proposing future work on model tine-tuning, optimization, and human testing. In conclusion, this research contributes insights into leveraging ChatGPT in HCI education, highlighting its potential for personalized and effective learning experiences.