Combining Low-Code/No-Code with Noncompliant Workarounds to Overcome a Corporate System's Limitations

We explore a novel context where employees engage in low-code no-code work, enabled by software-based workarounds that don't comply with organizational norms and aren't endorsed by corporate management, yet are essential to organizational success. We describe how employees at a warehouse that supports a major retailer in Hong Kong engage in work practices combining low-code/no-code approaches with noncompliant workaround behaviors. We consider the practical implications and potential contributions of such noncompliant work and provide recommendations for business managers overseeing low-code/no-code efforts.