Quality in the financial sector: How to provide better customer service with an ISO 9000-based quality system

被引：0

作者：

Saffran, Norbert ^{[1
]}

Vogt, Ulrike ^{[1
]}

机构：

[1] Deutsche Bank AG, Eschborn, Germany

来源：

Annual Quality Congress Transactions | 1999年

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摘要：

引用

页码：81 / 86

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