Agility in Retail Banking: A Numerical Taxonomy of Strategic Service Groups

被引：0
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作者：
Menor, Larry J.
Roth, Aleda V.
Mason, Charlotte H.
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来源：
Manufacturing and Service Operations Management | 2001年 / 3卷 / 04期
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D O I：
10.1287/msom.3.4.273.9969
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页码：273 / 292
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