Supply chain management or customer service?

被引：0
|
作者：
Hill Jr., Sidney
机构：
来源：
Manufacturing Systems | 1999年 / 17卷 / 02期
关键词：
D O I：
暂无
中图分类号：
学科分类号：
摘要：
引用
收藏
相关论文
共 50 条
  • [41] The Impact of Supply Chain Management on Organizational Performance and Customer Satisfaction
    Meybodi, Hamid Babaei
    Emadi, Seyed Hamid
    Roostapisheh, Tina
    Mohammadkhani, Haniyeh Ghiyasvand
    INDUSTRIAL ENGINEERING AND MANAGEMENT SYSTEMS, 2018, 17 (03): : 562 - 569
  • [42] ENTERPRISE RESOURCE PLANNING AND CUSTOMER RELATIONSHIP MANAGEMENT THROUGH MANAGEMENT OF THE SUPPLY CHAIN
    de Oliveira, Joaquim Rodrigo
    Stefenon, Stefano Frizzo
    Rodrigues Klaar, Anne Carolina
    Yamaguchi, Cristina Keiko
    da Silva, Madalena Pereira
    Salvador Bizotto, Beatriz Lucia
    Silva Ogoshi, Rosana Claudio
    Gequelin, Evelize de Fatima
    INTERCIENCIA, 2018, 43 (11) : 784 - 791
  • [43] Impact of sustainable supply chain management and customer relationship management on organizational performance
    Das, Saikat
    Hassan, H. M. Kamrul
    INTERNATIONAL JOURNAL OF PRODUCTIVITY AND PERFORMANCE MANAGEMENT, 2022, 71 (06) : 2140 - 2160
  • [44] Customer Performance in the Supply Chain
    Visich, John K.
    Gu, Qian-nong
    Li, Suhong
    Reyes, Pedro M.
    PROCEEDINGS OF THE FOURTH INTERNATIONAL CONFERENCE ON OPERATIONS AND SUPPLY CHAIN MANAGEMENT (ICOSCM 2010), 2010, 4 : 684 - 689
  • [45] Can customer perceived service quality fluctuations predict the performance of retail service supply chain?
    Li, Jianfei
    Li, Bei
    Tang, Kun
    Sun, Mengxia
    KYBERNETES, 2022, 51 (02) : 602 - 622
  • [46] Customer profitability in a supply chain
    Niraj, R
    Gupta, M
    Narasimhan, C
    JOURNAL OF MARKETING, 2001, 65 (03) : 1 - 16
  • [47] Decision model of customer order decoupling point on multiple customer demands in logistics service supply chain
    Liu, Weihua
    Mo, Yuming
    Yang, Yi
    Ye, Zi
    PRODUCTION PLANNING & CONTROL, 2015, 26 (03) : 178 - 202
  • [48] The evaluation of the customer service quality in a supply chain based on the LOWA aggregation operator
    Jiang, YP
    Yu, ZC
    Fan, ZP
    2005 IEEE INTERNATIONAL ENGINEERING MANAGEMENT CONFERENCE, VOLS 1 AND 2, 2005, : 415 - 418
  • [49] Logistics service supply chain coordination mechanism: a perspective of customer experience level
    Liu, Weihua
    Liang, Yanjie
    Wei, Wanying
    Xie, Dong
    Wang, Siyu
    EUROPEAN JOURNAL OF INDUSTRIAL ENGINEERING, 2021, 15 (03) : 405 - 437
  • [50] KNOWLEDGE PROCESSES IN A SUPPLY CHAIN AS THE DETERMINANTS OF AN EFFECTIVE CUSTOMER SERVICE OF A PRODUCTION COMPANY
    Dohn, Katarzyna
    Guminski, Adam
    CLC 2015: CARPATHIAN LOGISTICS CONGRESS - CONFERENCE PROCEEDINGS, 2016, : 275 - 280
12345