The study and use of AHP in logistics and customer satisfaction

被引:0
|
作者
Wang, Dong [1 ]
机构
[1] Zhengzhou Railway Vocational and Technical College, China
关键词
8;
D O I
暂无
中图分类号
学科分类号
摘要
引用
收藏
页码:798 / 802
相关论文
共 50 条
  • [41] How to use customer surveys as a strategic tool for measuring customer satisfaction
    Gulton Statham Transducers
    Natl Electron Packag Prod Conf Proc Tech Program, (787-790):
  • [42] Use of customer satisfaction measurements to drive improvements
    Birch-Jensen, A.
    Gremyr, I.
    Hallencreutz, J.
    Ronnback, A.
    TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, 2020, 31 (5-6) : 569 - 582
  • [43] A Model for Location of Fresh Agricultural Products Logistics Center Based on Customer Satisfaction
    Zhu, Xin
    Zhang, Tengfei
    PROCEEDINGS OF THE 2015 INTERNATIONAL CONFERENCE ON EDUCATION REFORM AND MODERN MANAGEMENT (ERMM 2015), 2015, 15 : 398 - 401
  • [44] The Impact of Power on the Relationships and Customer Satisfaction in a Logistics Triad: A Meta-Analysis
    Lee, Ja Yeon
    Woo, Su Han
    ASIAN JOURNAL OF SHIPPING AND LOGISTICS, 2019, 35 (04): : 194 - 199
  • [45] Exploring customer satisfaction in cold chain logistics using a text mining approach
    Lim, Ming K.
    Li, Yan
    Song, Xinyu
    INDUSTRIAL MANAGEMENT & DATA SYSTEMS, 2021, 121 (12) : 2426 - 2449
  • [46] A multi-objective model for cold chain logistics considering customer satisfaction
    Li, Dan
    Li, Kang
    ALEXANDRIA ENGINEERING JOURNAL, 2023, 67 : 513 - 523
  • [47] Port logistics service quality and customer satisfaction: Empirical evidence from Vietnam
    Duc Nha Le
    Hong Thi Nguyen
    Phuc Hoang Truong
    ASIAN JOURNAL OF SHIPPING AND LOGISTICS, 2020, 36 (02): : 89 - 103
  • [48] Customer satisfaction in logistics: an analysis of chatbots in the leading companies of Colombia, Peru, and Ecuador
    De Santis, Pedro Ramos
    RETOS-REVISTA DE CIENCIAS DE LA ADMINISTRACION Y ECONOMIA, 2024, 14 (27): : 115 - 130
  • [49] Logistics Performance, Customer Satisfaction, and Share of Business: A Comparison of Primary and Secondary Suppliers
    Leuschner, Rudolf
    Lambert, Douglas M.
    Knemeyer, A. Michael
    JOURNAL OF BUSINESS LOGISTICS, 2012, 33 (03) : 210 - 226
  • [50] Interrelation between Customer satisfaction and loyalty in third-party logistics distribution
    Tsai, Rang
    Wang, Yao-qiu
    PROCEEDINGS OF THE 2013 INTERNATIONAL CONFERENCE ON ADVANCES IN SOCIAL SCIENCE, HUMANITIES, AND MANAGEMENT, 2013, 43 : 183 - 186