The effect of service quality on performance in the Chunghwa Post: Application of data envelopment analysis

被引：0
|
作者：
Huang, Shaio Yan [1 ,2 ]
Chen, Hsueh-Ju [3 ]
Wu, Tung-Hsien [1 ,2 ]
Chen, Shun-Jen [1 ,2 ]
机构：
[1] Department of Accounting and Information Technology, National Chung Cheng University, 168 Sec. 1, University Rd., Min-Hsiung Township, Chiayi County 62102, Taiwan
[2] Advanced Institute of Manufacturing with High-Tech Innovations, National Chung Cheng University, Taiwan
[3] Department of Accounting, National Chung Hsing University, Taiwan
来源：
Journal of Quality | 2012年 / 19卷 / 06期
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D O I：
10.6220/joq.2012.19(6).05
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页码：603 / 628
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