A model for analyzing the competitive strategy of health plan insurers using a system of competitive intelligence

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Universidade Federal de Pernambuco, Grupo de Pesquisa PLANASP, Programa de Pós-Graduaço em Engenharia de Produço, Pernambuco, Brazil [1 ]
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TQM Mag. | 2007年 / 3卷 / 206-216期
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10.1108/09544780710745630
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