Enterprise attention management

被引:0
|
作者
Karapiperis S. [1 ]
Stojanovic N. [2 ]
Anicic D. [2 ]
Apostolou D. [1 ]
Despotis D. [1 ]
机构
[1] University of Piraeus, 185 34 Piraeus
[2] FZI at the University of Karlsruhe, 76131 Karlsruhe
来源
Smart Innovation, Systems and Technologies | 2010年 / 3卷
关键词
Attention management; Semantic technologies;
D O I
10.1007/978-3-642-13396-1_12
中图分类号
学科分类号
摘要
In this chapter we give an overview of technologies and tools that can support the management of attention of employees. Moreover, we present a novel approach for managing users' attention in knowledge intensive organisations which goes beyond informing a user about changes in relevant information towards proactively supporting the user to react on changes. The approach is based on an expressive attention model, which is realized by combining ECA rules with ontologies. We present the system's architecture, describe its main components and present early evaluation results. © Springer-Verlag Berlin Heidelberg 2010.
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页码:263 / 282
页数:19
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