Hospital customer relationship management model and its system design

被引:0
|
作者
Dept. of Industrial Eng. and Management, Shanghai Jiaotong Univ., Shanghai 200240, China [1 ]
机构
来源
Shanghai Jiaotong Daxue Xuebao | 2006年 / 8卷 / 1422-1426期
关键词
13;
D O I
暂无
中图分类号
学科分类号
摘要
引用
收藏
相关论文
共 50 条
  • [41] Customer relationship management
    Managing Automation, 2000, 15 (06):
  • [42] Customer Relationship Management
    Gradinaru , Julia
    Mocuta, Dorina
    INNOVATION MANAGEMENT AND EDUCATION EXCELLENCE THROUGH VISION 2020, VOLS I -XI, 2018, : 2557 - 2565
  • [43] CUSTOMER RELATIONSHIP MANAGEMENT
    Dumitrescu, Luigi
    ROMANIA WITHIN THE EU: OPPORTUNITIES, REQUIREMENTS AND PERSPECTIVES, VOL II, 2007, : 150 - 152
  • [44] Customer Relationship Management
    Meha, Arbresha
    QUALITY-ACCESS TO SUCCESS, 2021, 22 (183): : 42 - 47
  • [45] CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM IMPLEMENTATION PROCESS AND ITS CRITICAL SUCCESS FACTORS: A CASE STUDY
    Parahita, Anggraini Naya
    Eitiveni, Imairi
    Nurchahyo, Didy
    Efendi, Muhamad
    Shafarina, Respatia
    Aristio, Andre Parvian
    13TH INTERNATIONAL CONFERENCE ON ADVANCED COMPUTER SCIENCE AND INFORMATION SYSTEMS (ICACSIS 2021), 2021, : 319 - +
  • [46] A Knowledge Management-extended Gamified Customer Relationship Management System
    Lee, Chien-Sing
    Foo, Jun-Jie
    Sangar, Vinudha A. P. Jeya
    Chan, Pei-Yee
    Hor, Weng-Keen
    Chan, Eng-Keong
    2017 INTERNATIONAL CONFERENCE ON SOFT COMPUTING, INTELLIGENT SYSTEM AND INFORMATION TECHNOLOGY (ICSIIT), 2017, : 341 - 346
  • [47] A customer relationship management model in internet retailing based on lnformation management
    Ying, Xu
    Xu, Fuyan
    ISMOT'07: Proceedings of the Fifth International Symposium on Management of Technology, Vols 1 and 2: MANAGING TOTAL INNOVATION AND OPEN INNOVATION IN THE 21ST CENTURY, 2007, : 1111 - 1116
  • [48] Social Customer Relationship Management: A Process Model Approach to Develop a Closer Relationship Between Customer and Company
    Kassem, Gamal
    Asfoura, Evan
    Hart, Stefan Willi
    Althuwaini, Sulaiman
    TEM JOURNAL-TECHNOLOGY EDUCATION MANAGEMENT INFORMATICS, 2022, 11 (01): : 202 - 209
  • [49] INFLUENCE OF CAREER MANAGEMENT SYSTEM ON CUSTOMER RELATIONSHIP MANAGEMENT IN HIGHER EDUCATION
    Blazevic, Zrinka
    Spoljaric, Marijana
    Britvic, Josip
    ECONOMIC AND SOCIAL DEVELOPMENT: 5TH INTERNATIONAL SCIENTIFIC CONFERENCE BOOK OF PROCEEDINGS, 2014, : 518 - 528
  • [50] Customer Satisfaction with the Nursing Service and its Relationship with the Hospital Service Evaluation
    Moglia Junior, Joao Batista
    Motta, Lara Jansiski
    Lopes, Evandro Luiz
    REVISTA GESTAO & TECNOLOGIA-JOURNAL OF MANAGEMENT AND TECHNOLOGY, 2015, 15 (02): : 68 - 89