Transforming healthcare infrastructure

Individuals should change the way they interact with the healthcare systems to achieve the cost reductions and quality improvements. Research by behavioral economists has found that people tend to make good decisions where action and result are closely tied together when doing the right thing isn't too difficult, and when a decision is made repeatedly. People also tend to be highly motivated by making progress toward achieving goals, and by group social dynamics. The most basic motivator is a good understanding of the potential consequences of individuals' actions, so interfaces into this personal health record must help people understand what diseases and conditions they are at risk for based upon the clinical and personally tracked information. Interactive experiences can provide useful assistance to people struggling to understand their medical and health situations. A common concern about an increased reliance on telehealth is that the lack of face time will result in a reduction in quality of care.