Applying e-learning for multicultural healthcare education

In healthcare settings, interactive multimedia education using web technology is very beneficial area of education. With the rapid globalization of healthcare market, multicultural healthcare is one of the major issues that the healthcare industry is facing at this moment. The purpose of this study was to describe a research that the aim is to develop an interactive multimedia education program utilizing web interface to enhance cultural competency of the healthcare professionals. The system is being developed using the following five processes: 1) Analysis stage 2) Designing stage 3) Content framing and development stage 4) Program application stage 5) Evaluation stage. Interactive learning activities consisted of online lecture & interactive case scenario, quiz, video & audio, discussion, individual and team project, and Q&A to facilitate the cognitive and emotional interactive learning of the participants. The completed program was applied to nurses in the community hospitals and interactive web based multimedia education was found to be an effective e-learning media of healthcare professionals in the information age. © 2013 SERSC.