EFQM model self-assessment using a questionnaire approach in university administrative services

被引：0
|
作者：
Tarí, Juan José [1 ]
De Juana-Espinosa, Susana [1 ]
机构：
[1] Department of Business Management, University of Alicante, Alicante, Spain
来源：
TQM Magazine | 2007年 / 19卷 / 06期
关键词：
D O I：
10.1108/09544780710828449
中图分类号：
学科分类号：
摘要：
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页码：604 / 616
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