Influencing factors of city bus service quality based on SERVPERF model

被引:0
|
作者
School of Economic and Management, Chang'an University, Xi'an 710064, China [1 ]
不详 [2 ]
机构
关键词
D O I
暂无
中图分类号
学科分类号
摘要
引用
收藏
相关论文
共 50 条
  • [41] Assessing Service Quality: A Combination of SERVPERF and Importance-Performance Analysis
    Rasyida, Dyah R.
    Ulkhaq, M. Mujiya
    Setiowati, Priska R.
    Setyorini, Nadia A.
    [J]. 2016 3RD INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND APPLICATIONS (ICIEA 2016), 2016, 68
  • [42] APPLICATION OF COMPLEX NETWORK MODEL BASED ON CITY BUS
    Shen Junxin
    Shen, Bingliang
    Wang, Yu
    [J]. JOURNAL OF INVESTIGATIVE MEDICINE, 2014, 62 (08) : S43 - S44
  • [43] Factors influencing customer satisfaction with water service quality in Chile
    Denantes, Julia
    Donoso, Guillermo
    [J]. UTILITIES POLICY, 2021, 73
  • [44] Service Characteristics of Customized City Bus Based on Data Mining Technology
    Feng, Fan
    Wang, Yuanqing
    [J]. CICTP 2019: TRANSPORTATION IN CHINA-CONNECTING THE WORLD, 2019, : 1259 - 1270
  • [45] Spatiotemporal characteristics and influencing factors of airport service quality in China
    Ran, Xinyue
    Li, Lingling
    Han, Ruiling
    [J]. JOURNAL OF AIR TRANSPORT MANAGEMENT, 2024, 117
  • [46] Factors influencing internal service quality at international tourist hotels
    Chen, Wen-Jung
    [J]. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2013, 35 : 152 - 160
  • [47] Simulation and Prediction of the Service Quality of China's Private Express Delivery and Its Influencing Factors Based on the System Dynamics Model
    Zhong, Daojun
    [J]. JOURNAL OF GLOBAL INFORMATION MANAGEMENT, 2022, 30 (09)
  • [48] Relationships network model of factors influencing manufacturing quality based on polychromatic sets
    Tong, Shu-Rong
    Xu, Xian-Long
    [J]. Jisuanji Jicheng Zhizao Xitong/Computer Integrated Manufacturing Systems, CIMS, 2009, 15 (07): : 1292 - 1298
  • [49] Performance-based quality contracts in bus service provision
    Hensher, DA
    Stanley, J
    [J]. TRANSPORTATION RESEARCH PART A-POLICY AND PRACTICE, 2003, 37 (06) : 519 - 538
  • [50] Influencing factors in online tourism service quality: a fuzzy cognitive map based on customers’ perceptions
    Xu L.
    Lu X.
    [J]. Journal of Systems and Information Technology, 2020, 22 (04) : 311 - 330