The re-structuring of the information technology infrastructure library (ITIL) implementation using knowledge management framework

被引：5
|
作者：
New York Institute of Technology, Adliya, Bahrain [1 ]
不详 [2 ]
不详 [3 ]
机构：
来源：
VINE | 2008年 / 3卷 / 315-333期
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D O I：
10.1108/03055720810904835
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页码：315 / 333
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