A case study of the satisfaction of college students on blackboard system

Taking the Business College of Beijing Union University as an example, a survey and an in-depth study on the application of Blackboard system for College students about their learning attitudes, experiences, expectations and satisfaction was carried out. The study aims at 5 parts: the safety and stability of system platform, the aesthetics of interface design and accuracy of navigation, the richness and update of resources, the interaction and cooperation between the teachers and students, and the monitoring timely in the whole learning process. Based on the 5 aspects, the views and satisfaction of the respondents’ Blackboard system application were investigated and analyzed between different genders, different learning attitudes, different grades and different majors. The results showed that, in general, the students were satisfied with the overall situation of the construction and application of the Blackboard. However, for some of the 5 parts, significant differences were shown between different gender, different learning attitudes, different grades and different majors. The results of the survey provide a certain reference and some suggestions for teachers to further improve the Blackboard-based courses construction and management, and finally enhance students' satisfaction. © 2016 SERSC.