4.4.2 From Systems Engineering to Service Engineering

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作者
Institute of Astronautics, Technische Universität München, Boltzmannstr. 15, 85748, Garching, Germany [1 ]
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关键词
Good will - Integrated solutions - Key factors - New services - Optimization potential - Quality costs - Quality process - Services engineering - Short periods - Targets of interest;
D O I
10.1002/j.2334-5837.2002.tb02535.x
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页码:753 / 760
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