Determinants of consumer intention to adopt a self-service technology strategy for last-mile delivery in Guangzhou, China

被引：0
|
作者：
Liu, Song [1 ,2 ]
Luo, Gusong [2 ]
Cai, Yonglong [3 ]
Wu, Wenjie [4 ]
Liu, Weitao [2 ]
Zou, Rong [1 ,2 ]
Tan, Wenxuan [1 ]
机构：
[1] School of Economics, Jinan University, Guangzhou,510630, China
[2] Guangzhou Academy of Social Sciences, Guangzhou,510410, China
[3] School of Geography & Environmental Science, Guizhou Normal University, Huaxi Universities Town, Guian New Area, 550003, China
[4] School of urban design, Wuhan University, Wuhan,430072, China
来源：
Mathematical Biosciences and Engineering | 2024年 / 21卷 / 02期
关键词：
All Open Access; Gold;
D O I：
10.3934/mbe.2024144
中图分类号：
学科分类号：
摘要：
Supply chain management
引用
收藏
页码：3262 / 3280
相关论文
共 16 条
  • [1] Understanding consumers' behavior to adopt self-service parcel services for last-mile delivery
    Zhou, Min
    Zhao, Lindu
    Kong, Nan
    Campy, Kathryn S.
    Xu, Ge
    Zhu, Guiju
    Cao, Xianye
    Wang, Song
    [J]. JOURNAL OF RETAILING AND CONSUMER SERVICES, 2020, 52
  • [2] Customers' intention to adopt smart lockers in last-mile delivery service: A multi-theory perspective
    Tsai, Yao-Te
    Tiwasing, Praewwanit
    [J]. JOURNAL OF RETAILING AND CONSUMER SERVICES, 2021, 61
  • [3] Determinants of intention-to-use first-/last-mile automated bus service
    Chee, Pei Nen Esther
    Susilo, Yusak O.
    Wong, Yiik Diew
    [J]. TRANSPORTATION RESEARCH PART A-POLICY AND PRACTICE, 2020, 139 : 350 - 375
  • [4] An investigation of customers' intention to use self-collection services for last-mile delivery
    Yuen, Kum Fai
    Wang, Xueqin
    Li Ting Wendy Ng
    Wong, Yiik Diew
    [J]. TRANSPORT POLICY, 2018, 66 : 1 - 8
  • [5] Do I need to use it? Factors influencing the intention to adopt automated parcel lockers as last-mile delivery services
    Yusoff, Fara Adura Mohd
    Mohamad, Fazeeda
    Tamyez, Puteri Fadzline Muhamad
    Panatik, Siti Aisyah
    [J]. ACTA LOGISTICA, 2023, 10 (04): : 567 - 575
  • [6] Factors Impacting User Behavioural Intention to Adopt Self-Service Technology: An Empirical Study
    Khalufi, Nasser Ali M.
    Shah, Khairul Anuar Mohammad
    [J]. INTERNATIONAL TRANSACTION JOURNAL OF ENGINEERING MANAGEMENT & APPLIED SCIENCES & TECHNOLOGIES, 2022, 13 (07):
  • [7] Determinants and consequences of consumer satisfaction with self-service technology in a retail setting
    Wang, Michael Chih-Hung
    [J]. MANAGING SERVICE QUALITY, 2012, 22 (02): : 128 - 144
  • [8] Consumer's intention to use self-service parcel delivery service in online retailing: An empirical study
    Chen, Yuangao
    Yu, Jing
    Yang, Shuiqing
    Wei, June
    [J]. INTERNET RESEARCH, 2018, 28 (02) : 500 - 519
  • [9] Determinants of self-service technology adoption and implementation in hotels: the case of China
    Liu, Chun
    Hung, Kam
    Wang, Dan
    Wang, Sha
    [J]. JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT, 2020, 29 (06) : 636 - 661
  • [10] Joint Model for Last-Mile Delivery Service Selection in China: Evidence From a Cross-Nested Logit Study
    Zhu, Huiqi
    Dou, Shuihai
    Qiu, Ying
    [J]. IEEE ACCESS, 2019, 7 : 137668 - 137679
12