Conceptual framework for developing an erp module for quality management and academic accreditation at higher education institutions: The case of Saudi Arabia

As a result of the high priority given by universities in Saudi Arabia to the implementation of quality systems and achieve international and local academic accreditation, especially NCAAA, as well as, academic accreditation standards require the provision of a set of data, documents, reports and evidence distributed among the various departments of the university (academic and non-academic), which must be provided periodically and annually. These universities need to provide an integrated system between these departments to cover the requirements of quality and academic accreditation. On the other hand, there are ERP systems that suit the organizational environment of the university, but these systems did not implement a module to cover quality assurance requirements or academic accreditation. This study proposed a framework includes ERP module for quality requirements and academic accreditation to facilitate the collection of required data from various sources within the university and helps to provide the necessary reports and statistics, where the module organizes the necessary processes for quality and accreditation by providing a special database and through linking with the other subsystems at the university. © Science and Information Organization.