Robot Delivery Service with Mobile Ordering

In urban office districts, there is a movement toward using indoor mobility solutions, such as using robots, to provide necessary services, such as cleaning, security, and delivery, for tenants and building owners to reduce operational costs. Anticipating the use of multiple robots for various services within buildings, efforts are underway to implement systems involving multiple heterogeneous robots. This article discusses efforts toward achieving robot delivery services via mobile ordering, enabling busy office workers to make retail purchases while in the office. It focuses on the development of optimal robot-control technology that accurately predicts robot delivery times and explores optimal travel routes to ensure timely delivery. © 2024 Nippon Telegraph and Telephone Corp.. All rights reserved.