Green Human Resources Management Practices at The Green Hotel Business of Hyatt Regency, Yogyakarta (2017-2022)

This research aims to study green human resources (HR) management in the green hotel business at Hyatt Regency of Yogyakarta city (2017-2019). It also tries to see how the green hotel business strategy can successfully survive during the global covid-19 pandemic (2020) and the implications of adjusting the green hotel business strategy to apply green human resource management in the new normal era (2020-2022). This research is conducted using a qualitative method with a case study approach. This research site is at the Hyatt Regency Yogyakarta green hotel of Yogyakarta Special Region. The results show that Hyatt Regency Yogyakarta fully supports green HR management programs and activities based on green hotel policies related to the environmental sustainability commitments for the last five years (2017-2022) before the global covid-19 pandemic (2017-2019), during the global pandemic (March-May 2020), and during the era of new normal (2020-2022). Green HR management strategies and practices at the Hyatt Regency Yogyakarta green hotel are implemented based on the commitment to environmental sustainability, guest tastes and preferences, and government policies at central and regional levels.