Narrowing the Digital Divide: Framework for Creating Telehealth Equity Dashboards

被引:0
|
作者
Luke, Michael J. [1 ,2 ,3 ,4 ]
Craig, Sansanee [1 ,5 ,6 ]
Pak-Gorstein, Suzinne [7 ]
Arellano, Marlise [8 ]
Zhang, Jessica [8 ]
Wright, S. Margaret [9 ]
Chuo, John [1 ,6 ]
Scribano, Philip, V [1 ,6 ]
机构
[1] Childrens Hosp Philadelphia, 3500 Civ Ctr Blvd, Philadelphia, PA 19104 USA
[2] Childrens Hosp Philadelphia, Clin Futures, Philadelphia, PA USA
[3] Univ Penn, Leonard Davis Inst Hlth Econ, Perelman Sch Med, Philadelphia, PA USA
[4] Childrens Hosp Philadelphia, PolicyLab, Philadelphia, PA USA
[5] Childrens Hosp Philadelphia, Dept Biomed Hlth Informat, Philadelphia, PA USA
[6] Univ Penn, Perelman Sch Med, Dept Pediat, Philadelphia, PA USA
[7] Univ Washington, Sch Med, Dept Pediat, Seattle, WA USA
[8] Boston Childrens Hosp, Boston, MA USA
[9] Univ Missouri Kansas City, Sch Med, Univ Kansas, Childrens Mercy Kansas City, Kansas City, MO USA
关键词
telehealth; equity; dashboard; data; framework; televisit; healthcare; disparity; disparities; clinician; clinicians; informaticist; informaticists; researcher; researchers; pediatric; pediatrics; health system; health systems; dashboards; access to care; data sourcemapping; HEALTH; QUALITY;
D O I
10.2196/57435
中图分类号
R-3 [医学研究方法]; R3 [基础医学];
学科分类号
1001 ;
摘要
Telehealth presents both the potential to improve access to care and to widen the digital divide contributing to health care disparitiesand obliging health care systems to standardize approaches to measure and display telehealth disparities. Based on a literaturereview and the operational experience of clinicians, informaticists, and researchers in the Supporting Pediatric Research onOutcomes and Utilization of Telehealth (SPROUT)-Clinical and Translational Science Awards (CTSA) Network, we outline astrategic framework for health systems to develop and optimally use a telehealth equity dashboard through a 3-phased approachof (1) defining data sources and key equity-related metrics of interest; (2) designing a dynamic and user-friendly dashboard; and(3) deploying the dashboard to maximize engagement among clinical staff, investigators, and administrators.
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页数:7
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