Effects of digital transformation on firm performance: The role of IT capabilities and digital orientation

被引:0
|
作者
Barba-Sanchez, Virginia [1 ]
Meseguer-Martinez, Angel [1 ]
Rodrigues, Ricardo Gouveia- [2 ]
Raposo, Mario L. [2 ]
机构
[1] Univ Castilla La Mancha, Business Adm Dept, ESII, Albacete, Spain
[2] Univ Beira Interior, Res Ctr Business Sci, NECE UBI, Covilha, Portugal
关键词
IT capability; Sociotechnical systems approach; Digital transformation; Digital orientation; Firm performance; INFORMATION-TECHNOLOGY CAPABILITY; ORGANIZATIONAL PERFORMANCE; MEDIATING ROLE; PLS-SEM; AGILITY; INNOVATION; ICT;
D O I
10.1016/j.heliyon.2024.e27725
中图分类号
O [数理科学和化学]; P [天文学、地球科学]; Q [生物科学]; N [自然科学总论];
学科分类号
07 ; 0710 ; 09 ;
摘要
Organisations undertake profound changes to fit in a rapidly evolving digital setting. However, although the IT capabilities of the organisational members play a critical role in this, the mechanism driving IT capabilities towards enhanced firm performance is not fully understood. A theoretical model to analyse the role of digital orientation and digital transformation in this relationship is introduced and tested on a set of 246 firms through the Partial Least Squares-Structural Equation Modeling method (PLS-SEM). This research contributes to the literature by introducing the social aspect to the study of technology management, delving also into the antecedents of digital transformation. Results confirm a positive effect of IT capabilities on firm performance through the development of a digital orientation and the digital transformation of the organisation.
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页数:10
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