CYBERSECURITY IN TOURISM AND HOSPITALITY MANAGEMENT RESEARCH: CURRENT ISSUES, TRENDS, AND AN AGENDA FOR FUTURE RESEARCH

被引：0
|
作者：
Alonso-Almeida, Maria del Mar [1 ]
Giglio, Carlo [2 ,3 ,4 ]
机构：
[1] Univ Autonoma Madrid, Fac Ciencias Econ & Empresariales, Dept Org Empresas, Ciudad Univ Cantoblanco, Madrid 28049, Spain
[2] Univ Calabria, Dept Mech Energy & Management Engn, Arcavacata Di Rende, Italy
[3] Univ Sao Paulo, Sch Econ Business & Accounting, Sao Paulo, Brazil
[4] Univ Sci & Technol China, Hefei, Peoples R China
来源：
CUADERNOS DE TURISMO | 2024年 / 53期
关键词：
Cybersecurity; cybercrime; cyberattack; cyber education; SCIENCE; INNOVATION; CITATIONS; INDEX;
D O I：
10.6018/turismo.616471
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
This paper compares two literature reviews on cybersecurity issues focused on the mature organisations, business and management field, and the embryonic tourism and hospitality area. Hence, we use the general study on the former as a benchmark for the narrower review on the latter, to map the current trends and identify the corresponding gaps. Findings suggest the following topic clusters for future research: (1) machine learning, artificial intelligence, blockchain, big data; (2) fraud and reputation; (3) phishing and social engineering; (4) human security and user education.
引用
收藏
页码：243 / 260
页数：18
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